At RIG, we treat each and every client as though you were a part of our company. RIG is set up to manage almost any call center project that you may have. Each client is assigned an account manager to project manage (PM) your account.

PM's will be the liaison between your organization and our call center staff here in the Philippines. You will be assigned a log in to our project management software where you may:

• View milestones and events calendars;
• Post messages for any necessary adjustments to your campaign;
• View invoice archives;
• Upload files or training materials for your PM;
• Utilize our online chat with your PM for maximum communication;
• Preview scripts;
• And download any leads or relevant information.
   

Additionally, you will have access to your PM at all times during regular business hours through other traditional methods of communication such as E-Mail and phone. PM's are floor supervisors with years of experience in the call center industry that manage, train and deal with the call center workers here in the Philippines on a day-to-day basis.

Maximum communication is paramount to our success in bridging the gap between your organization and our call center staff here in the Philippines.

So, let's talk, about what outsourcing solution is right for you.